How my service works

If you live in Bristol and your bike needs maintenance or repair, iLovesMyBike offers you the (optional) convenience of *Home-Collection & Return, overcoming the problem of you having to take your bike to a Local Bike Shop.

*Only available for eligible Bristol Postcodes: BS1, BS2, BS3, BS5, BS6, BS7 or BS8.

* Advanced fee of £15 (each journey) applies

Pre-Service

Step 1. Please send me a message on WhatsApp - sharing your Name, *Postcode, and the brand/model/age of your bike? 

Step 2. I will phone to discuss your servicing needs & requirements. Decide if you want to book a Home Collection, or if you'd prefer to drop-off your bike at iLovesMyBike HQ in BS6. (Both options are only available by appointment). 

Step 3. On the day and time we agreed, I will either collect your bike, or you can drop it off.

Step 4.  After my initial assessment of your bike and any guidance from you, I will advise you on the right service level needed and offer you a verbal estimate.

If you want a written quotation, I can offer a Prologue Health Check, which follows a more comprehensive pre-service inspection of your bike, with findings and recommendations.

Note: An estimate is an approximate price, that may change depending on what I find after the Service Period starts. A quotation is an agreed fixed price. 

The Service Period

Step 5. During your Service Period, I will keep you informed of anything unexpected. e.g. If I encounter something when working on your bike, which will cost extra to resolve, I will contact you, before proceeding further.

Step 6. On completion of the Service Period, you will be sent a final invoice, which will itemise an (optional) Home-Return, or if you'd prefer you can arrange to collect your bike. (Both options are only available by appointment).

Click the Chat on WhatsApp button (below) and let me know how I can help you?

Hire iLovesMyBike - if YOU love YOUR bike?